pRIVACY pOLICY

Effective date:11/04/26
Business name: MJB Sports Therapy Limited

1. Introduction

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information when you use our services.

2. Information We Collect

We may collect the following information:

  • Name, email address, and phone number

  • Payment information (processed securely via Stripe)

  • Health and medical information relevant to sports therapy treatment

  • Information related to online coaching services

3. How We Use Your Information

We use your information to:

  • Provide sports therapy and coaching services

  • To undertake injury assessments

  • To keep accurate medical records

  • Manage appointments and communicate with you

  • Process payments

  • Improve our services

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Performance of a contract (providing services)

  • Consent (for health-related data)

  • Legitimate interests (business operations)

5. Sharing Your Data

We do not sell your data. We may share your data with:

  • Payment processors such as Stripe

  • Booking or coaching platforms (e.g. Fitr)

  • Professional advisors where required

6. Health Information

Some of the data we collect may be classified as “special category data” (health information). We take extra care to protect this information and only use it where necessary to provide our services.

7. Data Storage and Security

We take appropriate measures to protect your data and store it securely. Payment details are handled by Stripe and are not stored by us.

8. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

9. Your Rights

You have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Contact Us

If you have any questions about this policy or your data, please contact:

MJB Sports Therapy Limited
mburke@mjbsportstherapy.co.uk
Our registered office is: Devonshire House 582 Honeypot Lane, Stanmore, England, HA7 1JS

Services are delivered from: Unit 1 Heatherview Crowborough Hill, Crowborough, TN6 2EG